Refund and Returns Policy
Your satisfaction is our top priority at Happy Home Goods. We want you to love every item you purchase, from our innovative kitchen tools to our cozy pet beds. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with all tags attached. This is especially important for items like small appliances and electronics to ensure they are protected during return shipping.
To start a return, please contact us at sale@happyhomegoods.top with your order number and the reason for your return. We will then provide you with the return address and any further instructions.
Non-Returnable Items
Certain items are non-returnable for health and safety reasons:
- Items that are intimate or sanitary goods (such as certain pet care items).
- Gift cards.
- Items on final sale or clearance.
- Perishable goods, such as food or live plants.
Refunds
Once we receive your returned item and inspect it, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days. Please note that shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same one, please contact us at sale@happyhomegoods.top.
Shipping for Returns
You will be responsible for paying for your own shipping costs for returning your item. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Contact Us
If you have any questions on how to return your item to us, contact us:
Happy Home GoodsAddress: 2978 Young Road, Caldwell, ID 83605
Phone: 208-455-7494
Email: sale@happyhomegoods.top
